Returns & Exchanges

At David's Cookies, we strive for 100% satisfaction with every delicious bite. Due to the perishable nature of our bakery goods, we offer replacements or refunds for any items that arrive damaged or do not meet our quality standards.

Return Process

• 1.
  Inspect Your Delivery

  Please examine your package immediately upon arrival to ensure your treats are in perfect condition and the order is accurate.

• 2.
  Contact Customer Support

  If there is an issue, email our team or call within 14 days of receipt with your order number and a brief description of the problem.

• 3.
  Provide Documentation

  To help us improve, please include a photo of the damaged product and the shipping label as part of your claim process.

• 4.
  Resolution Processing

  Once verified, we will immediately arrange for a fresh replacement to be shipped at no cost to you or issue a full refund to your original payment method.